Sheraton Hanoi Hotel | Hotel in Hanoi

| 8.8 (426 Reviews) |  1 Bathroom
Quang An Hotel | Sheraton Hanoi Hotel

Hotel in Quang An, Hanoi

luxury hotel with 2 restaurants and a full-service spa
along with 2 restaurants, this hotel has a full-service spa and an outdoor pool Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a snack bar/deli are onsite.
housekeeping is available on request
sheraton hanoi hotel offers 299 accommodations with fireplaces and minibars Beds feature Select Comfort mattresses. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

guests can surf the web using the complimentary wireless internet access Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


an outdoor tennis court and a health club are featured at the hotel An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

children under 12 years old are not allowed in the swimming pool without adult supervision

the recreational activities listed below are available either on site or nearby; fees may apply

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K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, 10000, Vietnam

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Free toiletries
  • Towels
  • Shower/tub combination
Bedroom
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Select Comfort bed
  • Safe
  • Fireplace
  • Energy-saving switches
  • Iron/ironing board
  • Slippers
  • Desk
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Recycling
  • Phone
  • Turndown service
  • LED light bulbs
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 25 for adults and USD 12.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • Coffee/tea in common area(s)
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Electric kettle
Parking
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Airport shuttle on request
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair-accessible van parking
  • Lever door handles
  • Wheelchair-accessible path of travel
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Elevator
  • Stair-free path to entrance
  • 2 on-site accessible parking spaces
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Elevator door width (inches): 43
  • Wheelchair-accessible registration desk height (inches): 45
Activities
  • Outlet shopping
  • Theme parks
  • Bicycle rentals
  • Health/beauty spa
  • Golfing
  • Designer stores
  • Steam room
  • Children's pool
  • Fitness classes
  • Outdoor tennis court
  • Foosball table
  • Full-service spa
  • Fitness center
  • Tennis
  • Yoga classes
  • Sauna
  • Outdoor pool
  • Shopping
  • Billiards/pool table
Entertainment
  • 37-inch TV
  • Cable channels
General
  • Conference center (14854 square feet of space)
  • Meeting rooms - 10
  • Coworking space
  • Computer station
  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser
  • Ballroom
  • Elevator
  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • English
  • Korean
  • Vietnamese
  • Dutch
  • Japanese
  • Chinese (Mandarin)
  • Vegan dining options
  • Reusable cups only
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • Comprehensive food waste policy
  • Couples dining
  • Rooftop garden
  • Biodegradable coffee stirrers
  • No plastic drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic water bottles
  • Vegetarian dining options
  • At least 80% of food locally-sourced
Guest Services
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Children's pool
  • Highchair
  • Free cribs/infant beds
  • Snack bar/deli
  • Outdoor pool
  • Tour/ticket assistance
  • Laundry facilities
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Turndown service
  • Multilingual staff
Internet
  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Pool umbrellas
  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden
Spa
  • Massage/treatment rooms
  • Body scrubs
  • 3 treatment rooms
  • Aromatherapy
  • Massage - hot stone
  • Facials
  • Sauna
  • Manicures and pedicures
  • Spa open daily
  • Steam room
  • Body treatments

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 4 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 35.31 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 25 for adults and usd 12.5 for children airport shuttle fee: usd 120 per vehicle (roundtrip, maximum occupancy 8) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 35.31 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses wind and solar energy, plus eco-friendly cleaning products

Reviews

Philip
Jul 30, 2025 11:52:43 AM
Review Score:   10
Summary: Nice lake setting
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed
Room Size: 398 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 37.0, Number of living rooms 0, Number of bedrooms - 0, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, Number of bathrooms - 1, Ping - 11.19
Room, 2 Twin Beds
Room Size: 398 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Toilet grab bar height (centimeters) - 84, Square meters - 37, Grab bar - near toilet, Extra bed count 1, Square feet - 398, Number of bathrooms - 1, Ping - 11.19, Roll-in shower width (centimeters) - 122, Toilet grab bar height (inches) - 33, Roll-in shower width (inches) - 48, Courtyard view, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: 398 square feet m2
1 King Bed
Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 37, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, Number of bathrooms - 1, Ping - 11.19
Room, 2 Twin Beds
Room Size: 398 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Square meters - 37, Lake view, Extra bed count 1, Bed count minimum 2, Square feet - 398, Number of bathrooms - 1, Bed count maximum 2
Club Room, 1 King Bed
Room Size: 398 square feet m2
1 King Bed
Club Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Club level room, Square meters - 37, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 398, City view, Number of bathrooms - 1
Club Room, 2 Twin Beds
Room Size: 398 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Club level room, Square meters - 37, Lake view, Extra bed count 1, Bed count minimum 2, Square feet - 398, City view, Number of bathrooms - 1, Ping - 11.19, Bed count maximum 2
Executive Suite, 1 Bedroom
Room Size: 721 square feet m2
1 King Bed
Executive Suite, 1 Bedroom

General

Number of living rooms 0, Executive level room, Square feet - 721, Number of bedrooms - 0, Separate sitting area, Ping - 20.26, Lake view, Bed count minimum 1, Extra bed count 1, Square meters - 67, Bed count maximum 1, Number of bathrooms - 1
Club Suite, 1 Bedroom
Room Size: 1205 square feet m2
1 King Bed
Club Suite, 1 Bedroom

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square feet - 1205, Ping - 34, Separate sitting area, Lake view, Square meters - 112, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Club Suite, 1 King Bed
Room Size: 1324 square feet m2
1 King Bed
Club Suite, 1 King Bed

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Lake view, Extra bed count 1, Number of bathrooms - 1, Square feet - 1324, Ping - 37.21, Separate sitting area, Square meters - 123, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed
Room Size: 1894 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square feet - 1894, Separate sitting area, Ping - 53.23, Lake view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 176, Number of bathrooms - 1

FAQ's

Is this Sheraton Hanoi Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Hanoi Hotel have a swimming pool?

Yes, this Sheraton Hanoi Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Hanoi Hotel?

Best-rates for the Sheraton Hanoi Hotel starts from $137 per night with includes Kitchen, Pool, Wheelchair Accessible, Security/Safety, Spa, Bar, Toiletries, Guest Services, Entertainment, Air Conditioner, Designated Smoking Area, TV, Fireplace/Heating, Restaurant, Breakfast, Internet, Laundry, Parking, Balcony/Terrace, Business Services, Child Friendly, Accessibility, Sports/Activities, Bedding/Linens, Wellness Facilities With private courts and nearby facilities. PickleTrip™ offers a wide range of properties for pickleball players and travelers of all types. Our goal is to connect you with the perfect vacation rental, resort, or hotel that has a private pickleball court or nearby facilities, ensuring a fun and active stay.

Is Sheraton Hanoi Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Hanoi Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Hanoi Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Hanoi Hotel?

Based on the information reported by the owner or manager, the Sheraton Hanoi Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Hanoi Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Hanoi Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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